Privacy policy
How Marketasset collects, uses, shares and protects your personal data, and the rights you have under Indian law.
Last updated 10 October 2026
1.Who we are
Marketasset (marketasset.in) is an online information service for Indian investors. It is operated by Market Asset, Mumbai, India (“Marketasset”, “we”, “us”). We decide why and how your personal data is processed, so for the purposes of the Digital Personal Data Protection Act, 2023 we are the Data Fiduciary.
This policy explains what we collect when you use the website, why, who we share it with, how long we keep it and the choices you have. If anything is unclear, write to us at support@marketasset.in.
2.What we collect
We collect only what we need to run the site and your account.
| Data | When | Why |
|---|---|---|
| Name, email address and password | When you create an account | To create and secure your account. Passwords are stored in hashed form; we cannot read them. |
| Payment details: plan, amount, date, Razorpay order and payment IDs, or the UPI reference (UTR) you enter | When you buy Pro | To confirm the payment, switch on Pro and keep accounting records. We never see or store your card number, UPI PIN or bank login. |
| Watchlist and the stocks you search | When you use the Pro dashboard | To show your watchlist and the anonymous “members watching” count. |
| Messages you send us | When you use the contact form or email us | To reply and keep a record of the request. |
| IP address, browser type and pages visited | Automatically, on every visit | To keep the site secure (for example, limiting repeated login attempts), fix errors and understand overall usage. |
We do not ask for your PAN, Aadhaar, bank account, demat account or trading data, and we do not need it to provide the service.
3.How we use your data
- To provide the website, your account, the Pro dashboard and your watchlist.
- To process payments, switch on or extend Pro, and send receipts and service emails (for example, “Your Pro is active”).
- To answer questions and complaints.
- To protect the site and our members from fraud, spam and abuse.
- To understand which pages are useful and improve them, using aggregated information.
- To meet legal, tax and accounting obligations.
We do not sell your personal data, and we do not use it to send you investment tips. We will only send marketing emails if you have opted in, and every such email will have a way to unsubscribe.
4.Consent and legal grounds
We process your data on the basis of your consent, which you give when you create an account, make a payment or contact us, and for legitimate uses permitted by law, such as complying with a legal obligation or responding to a request you made. You can withdraw consent at any time by writing to us; this does not affect processing already carried out, but we may no longer be able to provide the account or Pro service.
7.How long we keep your data
- Account and watchlist data: for as long as your account exists, and deleted within 30 days after you ask us to close it.
- Payment records: for 8 years, as required by Indian tax and accounting laws, even after your account is closed.
- Contact messages: up to 2 years after the conversation ends.
- Security logs: up to 90 days, unless needed to investigate abuse.
8.How we protect your data
The site uses HTTPS encryption. Passwords are stored as one-way hashes, payment keys are stored encrypted, and admin access is restricted. No system is completely secure; if a personal data breach affects you, we will inform you and the Data Protection Board of India as the law requires.
9.Your rights
Under Indian data protection law you can:
- ask for a summary of the personal data we hold about you and how it is used;
- ask us to correct, complete or update your data;
- ask us to erase your data, subject to records we must keep by law;
- withdraw your consent;
- nominate another person to exercise your rights if you die or become unable to; and
- raise a grievance with us and, if not resolved, with the Data Protection Board of India.
To use any of these rights, email support@marketasset.in from the address registered on your account. We will reply within 30 days.
10.Children
Marketasset is meant for adults. You must be at least 18 years old to create an account or buy Pro. We do not knowingly collect personal data from children; if you believe a child has given us their data, contact us and we will delete it.
11.Where data is stored
Our hosting and service providers may store or process data on servers outside India. Where that happens, we use providers that apply appropriate safeguards and only transfer data as permitted by Indian law.
12.Changes to this policy
We may update this policy when our service or the law changes. The “Last updated” date at the top shows the latest version. If a change significantly affects how we use your data, we will tell registered members by email before it takes effect.
13.Contact and Grievance Officer
For privacy questions or complaints, contact our Grievance Officer:
We acknowledge complaints within 24 hours and aim to resolve them within 15 days.